Privacy Policy

The Shoreline Group respects your privacy. This policy explains what information we collect when you visit our website or contact us, how we use it, who we share it with, and the choices you have.

The Shoreline Group operates Carter Land Services, Golden Sea Outdoors, Seaside Home Services, and AHL Design. In this policy, "we" means The Shoreline Group and its brands.

1. Information you give us

When you request information about our services, ask for an estimate, apply for a job, or contact us, we may collect:

• Name
• Email address
• Phone number
• Property address or service area
• The services you are interested in
• Anything else you choose to tell us

We collect this through the forms on our website, by phone, and by email.

2. Information collected automatically

When you visit our website, some information is collected automatically by cookies and similar tools:

• Pages you visit and how you got to our site
• Your device, browser, and approximate location (from your IP address)

We use this to keep the site working and secure. See section 4 for what runs on this site and how to control it.

3. How we use your information

• Respond to your inquiry or service request
• Provide estimates, scheduling, and other information you asked for
• Follow up on your inquiry
• Send occasional updates about our services, which you can opt out of at any time
• Keep our website working, secure, and useful

4. Cookies and tracking

Our website uses only necessary cookies today: the ones the site needs to work, including bot protection and remembering your cookie choice. These are always on. If we add analytics or advertising cookies in the future, we will update this policy, and they will be off for anyone who declines them.

Our Cookie Settings page lists every cookie and tracker currently on this site, who sets it, and what it does. It updates automatically when our site changes. You can review or change your choice there at any time using the Cookie Settings link at the bottom of every page. You can also block cookies in your browser settings.

5. Who we share your information with

We use service providers to run our business. They process information on our behalf and only as needed to provide their service:

• Website hosting (Webflow)
• Form processing (Basin)
• Security and bot protection (Cloudflare)
• Email and business tools (Google Workspace)
• Email newsletters and updates (Mailchimp)

We do not sell your personal information.

Information you give any of our brands is held by The Shoreline Group and may be used across our brands to respond to you and offer related services. For example, if you ask Carter Land Services about a pool, Golden Sea Outdoors may contact you.

We do not give your information to any other company, other than the service providers listed above. We may disclose information when required by law or when reasonably necessary to protect our rights, our customers, or our business.

Business transfers. If The Shoreline Group or one of its lines of business is sold, merged, or reorganized, customer information may be transferred as part of that transaction. The new owner will be bound by this policy until it is updated.

6. Third-party platforms

If you contact us through Facebook, Instagram, or another third-party platform, that platform's own privacy policy and terms also apply to your use of it.

7. How long we keep it

We keep the information you give us for as long as we need it to respond to you, provide our services, and keep normal business records. You can ask us to delete it at any time (see section 8).

8. Security

We take reasonable steps to protect the personal information you give us. No method of storing or sending information electronically is completely secure, so we cannot guarantee it.

9. Your choices

• Update or delete your information: contact us at the email below and we will take care of it.
• Stop marketing emails: use the unsubscribe link in any email from us, or contact us.
• Cookies: use our Cookie Settings page (linked at the bottom of every page) or your browser settings.

10. Children

Our website and services are for adults. We do not knowingly collect information from anyone under 13. If you believe a child has given us information, contact us and we will delete it.

11. Links to other websites

Our site links to other websites, including other Shoreline Group companies. Their privacy policies apply on their sites, not this one.

12. Changes to this policy

We may update this policy from time to time. The date at the top tells you when it last changed. If we make a significant change, we will post a notice on our website.

13. Contact us

Questions about this policy or how your information is handled:

The Shoreline Group
615 Skylane Road
St. Simons Island, GA 31522
info@theshoreline.group
912-530-6652